Case Study

Why Should You Opt for VoIP Support Offered by White Label Managed IT Firms for Your Business?

The rise of hybrid and remote working has contributed to the rapid popularity spurt of VoIP systems for IT firm operations. Sure, you can have an in-house team take care of all the essential setup, but VoIP support offered by a white label managed IT firm is even better!

In this blog, we will delve into the reasons why your IT firm needs to convince its clients to switch over to premier VoIP telephony and reap its amazing benefits. Because, frankly, traditional communication technology won’t survive in a world of increasingly digitally-saturated world.

Streamlined Operations and Cost Efficiency

Did you know that adopting high-quality VoIP can save your clients up to 40% on local calls and up to 90% on international calls? White label managed IT firms offer VoIP support solutions that not only optimize your client’s operations but also bring substantial cost advantages.

With VoIP support offered by white label MSPs, your clients can bid farewell to the expensive hardware and maintenance associated with traditional phone systems.

By utilizing the power of the internet, VoIP slashes setup and maintenance costs, allowing your IT firm to allocate resources more efficiently, ensuring that your clients pay only for what they need as their business expands.

Enhanced Collaboration and Mobility

According to a study by FlexJobs, 80% of employees consider telecommuting a job perk. With VoIP support, your client’s IT professionals can tap into this trend and work seamlessly from anywhere. In fact, IT businesses that embrace remote work experience a 25% lower employee turnover rate.

VoIP empowers your client’s team members

  • to make and receive calls using their preferred devices, whether it’s smartphones, laptops, or desktop computers.
  • flexibility for remote work, on-the-go engagements, and collaboration with clients and team members regardless of location.
  • to integrate VoIP with other communication tools such as email, instant messaging, and video conferencing to ensure an agile, responsive, and productive business.

Future-Proof Technology and Advanced Functionality

White label managed IT firms provide access to cutting-edge VoIP support solutions that give your clients a competitive edge.

VoIP systems offer a plethora of advanced features catered specifically to the needs of an IT company’s clientele. From call recording and call analytics to auto-attendants and call queuing, these functionalities enhance customer experience, streamline call management, and optimize your client’s operational workflow.

Moreover, ongoing maintenance, updates, and technical support from white label managed IT firms ensure that your client’s VoIP system remains secure, reliable, and up-to-date with the latest technological advancements.

Traditional Calling Systems are Ancient History

The statistics and reasons mentioned above speak for themselves: VoIP is the next level of communication for IT businesses. It can empower your clients to thrive in a rapidly evolving industry. Embrace the potential of white label VoIP support to propel your clients’ businesses to new heights of efficiency, productivity, and success.

Partner with a white label managed IT firm to unleash the full power of VoIP and revolutionize your IT firm’s communication infrastructure offering to clients for greater profitability.

Single Point of Contact is one of the largest comprehensive White Label Managed IT Service Providers in North America. Founded in 1999, we have a proactive approach to information technology (IT) solutions and security services, which gives our clients the freedom to focus on their business instead of worrying about their clients’ networks. We’re qualified to assist with all phases of IT management, security, cloud solutions, procurement services, and complex projects. To learn more about how our services can benefit your IT organization, don’t hesitate to contact us today.

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