Tech Support + Microsoft Office 365 + Security = Productive Office

Technical Resolution for Mac’s, PC’s, Tablets and Mobile

We can remote into your client’s computer, tablet or mobile device and resolve the problem around the clock. Problems we solve daily; Wi-Fi connectivity, printer, browser issues, business application, etc.

Security as a Service (SECaaS)

Our product has your client’s devices covered. No more software to install, renew and manage. We have a product we maintain and protects your client’s devices from viruses, malware and spyware.

Office 365 Administration

Our staff has your client’s covered when it comes to managing Office 365. From On and Off-Boarding users, resolving email or application issues, we have your client’s covered. Our administrators are an extension of your firm.

Office 365; Access Email and Microsoft Suite on the Go

Office 365 is a top choice for small businesses that prefer a cloud-based suite of productivity/collaboration applications. With Office 365, your client’s get access around the clock, anywhere, on virtually any device. Plus, they will have the familiar tool, Microsoft Suite which includes Word, Excel, PowerPoint and much more.

Microsoft Suite and More

Your client’s will use Microsoft’s familiar business applications they know and love like Word, Excel, PowerPoint, Outlook, Lync, One Note and much more. This package also includes File Sharing, Yammer and Storage.

Office 365 Training Portal

Live and self-paced Office 365 training to maximize your client’s investment. Your client’s can log on anytime from any device and go at a pace that is comfortable to them.

Firewall Monitoring and Management

A strong defense starts with a powerful firewall that secures your client’s network and protects their data. Our managed firewall services provide 24-7-365 real-time protection and monitoring. From tuning, monitoring and patch management, we have network security covered.

Online Backup

Automated and scheduled backups will give your client’s peace of mind in knowing that their data is always being saved and stored securely in the cloud. Your client’s data is there should they need it.

Online Storage

Have your client’s save time with faster, more convenient file uploading for their online data storage solution. Upload multiple files simultaneously, all they need is their browser, easy to drag-and-drop.

VoIP Support

We offer VoIP phone support designed to provide the best level of pro-active, preventative and responsive phone system support. Our fixed cost packages offer nonstop preventative maintenance and monitoring 24-7.

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Services Pricing

Basic Pro Pro-Plus Enterprise
Remote Help Desk Support
Hardware/Software Inventory & Audits
Wi-Fi & Network Support
Business Application Support
PC/Mac O/S Support
Peripheral Support: Scanners, Printers, etc.
SMB Security as a Service Solution
Real Time Protection
Managed Security Solution
Office 365 Administration
Resolve Technical Issues
Office 365*
Firewall Monitoring & Management
Backup & Recovery
VoIP Support
Cost Per Device Per Month

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*Office 365 features vary for each package. Rates are for business hours which are Mon-Fri 6am PST to 6pm PST. If client would like to upgrade to 24-7, request quote. Client must select an SLA; 20, 60 or 120 minute response time. Client also has the option to add server support, Azure or other cloud services to the ITiaB package. Each client will have 10 gigs of storage included in this price. If client exceeds the 10 gig quota, each additional gig will be $.50 cents.

We Take IT Firms To The Next Level

The technology experts at Single Point of Contact help many small IT businesses and VARs deliver a proactive MSP model to their clients. Contact us today to learn more about how our team can help your firm implement a scalable and flexible solution. Get in touch with our consulting department today.