Case Study

What to Look for in a White Label SOC Service

As a business owner, you may feel confident in your in-house IT staff to handle all of the necessary monitoring, operations and taking care of any cybersecurity issues. However, when you really look at the statistics, the truth is most in-house staffs aren’t equipped to handle the volume of work required to completely secure the organization, while ensuring it always operates efficiently. This is one of the many reasons why companies have chosen to use white label SOC services to handle various IT tasks. If you’re in a position where you’re actively looking to hire white label SOC services, here are some important factors to take into consideration.

Monitor And Manage Cybersecurity Systems

You want to hire a managed security service provider offering 24/7/365 security and compliance monitoring, so you can rest easy knowing your website, network and systems are secured. You can even take it a step further and find a service offering threat intelligence to be even more proactive about detecting and resolving cybersecurity issues. With most white label SOC services, you can choose the types of services you want to pay for based on your risk tolerance.

Provide Real-Time Updates And Be Completely Transparent

Some business owners aren’t comfortable outsourcing certain tasks. These concerns are usually alleviated when the service you hire constantly provides updates and is completely transparent with every action they take. Quality white label SOC services will provide you a platform or service as a way to keep the lines of communication open at all times. And before you even select a service to work with, ask for referrals, the types of services they offer, what their customer retention rate is, what their service level agreements are and more. If a service isn’t transparent with you upfront, then it could be a sign they won’t be transparent with you when you actually hire them either.

A Fully Managed IT Solution For Your Needs

When you outsource IT services, you need to feel fully confident in the tasks you’re delegating. This may involve working with a managed IT solution that offers a proactive IT management strategy specifically to fit your needs. While it’s always important to understand exactly what you need before outsourcing any services, the best managed IT solutions will also provide suggestions or recommendations to ensure your company is secure.


Single Point of Contact is a managed security service provider dedicated to making cybersecurity practices simple for small and midsize businesses. We understand the challenges of hiring and keeping a quality in-house IT staff, and we are here to reduce as much of the burden as you’d like. Our security packages are tailored to meet your specific needs, since no two businesses operate identically. To learn more about how we can help you create a more secure environment, contact us today to schedule a consultation.

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