Potential IT problems within an organization can impact more than just employees. When issues start impacting customers, not only could you lose direct business from them, you may even experience long-term problems due to reputational damage. The best IT security services are proactive in preventing cyber attacks, data breaches and other major issues, while also acting quickly to resolve threats and vulnerabilities. Sometimes this means outsourcing certain services to ensure your company is protected from all angles around the clock. Here’s how using a NOC and SOC can be valuable when outsourcing, and how the roles are different.
Using A Network Operations Center (NOC)
A NOC will typically provide managed network services revolving around monitoring, managing and controlling the networks in your organization. You may have an in-house IT staff performing these functions now, with their primary role being to ensure data and applications are always accessible and functional to keep business operating smoothly. When you outsource your NOC, these tasks will be performed at a higher level and you’ll be able to free up your in-house staff to handle other important duties. The best NOC will handle any problems before they impact the business in any way, so taking your time when hiring a managed network service is critical to ensure all of your needs are met.
Using A Security Operations Center (SOC)
Outsourcing your SOC is possibly one of the most important decisions you can make as a business owner. With the cybersecurity threats that happen on a daily basis, having a dedicated team to monitor threats and enhance security is essential. When you use SOC services, you won’t have to worry about malicious attacks entering your network and causing disruptions to normal business operations. One of the worst things that can happen to any business is having confidential customer information compromised, which can create irreparable damage to your company’s reputation.
Outsourcing Creates A More Reliable And Secure Environment
Your outsourced NOC and SOC can be even stronger when they work together to create a reliable and secure environment. IT security and business continuity goes hand-in-hand, and having dedicated teams to maintain your organization’s infrastructure is invaluable. Most small and midsize businesses simply don’t have the resources available to create the most secure and reliable environment needed in today’s IT landscape, which is why outsourcing has become more of the norm.
At Single Point of Contact, we provide a variety of IT security services designed to bring you peace of mind as a business owner. There are always more moving parts than any average-sized IT staff can handle on a daily basis, and our managed network services can take care of them all for you. We work every day to earn the trust of our customers and would be honored to have the opportunity to earn yours as well. Feel free to contact us at any time to see how we can create a more secure and reliable environment in your organization.