Case Study

The Advantages of a Managed Security Service Provider Monitoring a Company’s Cloud Infrastructure

Operating certain business functions from the cloud brings more benefits than disadvantages in most situations. However, one of the challenges it presents to small and midsize businesses is the complexities with monitoring the health and security of your network. You likely have legacy systems operating alongside the cloud, so your regular IT staff may have difficulties keeping up with it all. This is where security and compliance monitoring service can enter the picture. The service can monitor your entire network infrastructure and environment to ensure you’re operating at peak performance and doing so securely. Here are some of the other advantages of working with managed security service provider.

Better Visibility

Increased visibility can solve many IT-related issues. With a security and compliance monitoring service, you’ll always know what’s happening in your network. Potential problems can be anticipated and resolved quickly before the end-user gets impacted at all. The proactiveness in monitoring your entire network, including the cloud, can make troubleshooting problems easier and prevent major issues from happening.

Identify Valuable Network Monitoring Metrics

Metrics are important to evaluate for any type of network infrastructure. Each organization is unique, so working with a security and compliance monitoring service with a wide range of experience is critical. The challenge in-house IT staff members have to deal with is balancing their daily responsibilities while looking at the big picture as well. With cloud managed service providers, you’ll have all the important metrics you need to be informed about what’s going on with your network and can make the best decisions for your business.

Evaluate Trends

Evaluating trends in your network over the past several months can help you discover the right IT management solutions for the future. Every business executive wants to be efficient from an operation and a financial standpoint, and historical trends can provide the insights you need to make better decisions. Managed security service providers can pinpoint particular issues in your network so you know exactly what needs to happen to improve.

Focus on End-User Experience

Monitoring your company’s network all comes down to ensuring the end-user is having the best experience possible. When your customers begin questioning your reliability, you’ll eventually start losing business. An important role for cloud managed service providers is to ensure there are no bandwidth issues leading to lag times or downtime and always making sure the end-user is having a positive experience.

At Single Point of Contact, we always have the customer in mind. When we work with you, we will get a comprehensive overview of your current network infrastructure, policies and procedures. As we identify potential issues or vulnerabilities, we will make recommendations to optimize your performance and provide a better overall experience to your customers. To learn more about how we can benefit your organization, contact us today.

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