Case Study

Signs Your IT Firm Needs a White Label Managed IT Platform

It’s often said, “Cut your dress according to your cloth.” But what if you needed a bigger dress? Is there a way to increase the size of the cloth? Small and medium-sized IT businesses often end up in a similar situation when considering the expansion of their service portfolio or number of clients.

The Solution

They shouldn’t fret! A white label managed IT platform is the puzzle piece you were searching for. It is the most viable option when IT businesses are in a fix in several areas.

From workflow efficiency to IT costs, scalability to security management, a white label managed IT platform can be the only asset your IT firm needs to reach the next level in the industry.

Let’s go through some pointers that indicate your IT business needs the services a white label managed IT platform offers.

The Signs

Here are the top signals that you need to look out for to find the right time to work with a white label managed IT service provider:

  • You are looking to expand your service portfolio – For a small IT business, increasing the number of services you provide might prove to be a little challenging on a stringent budget during expansion. A white label IT firm can equip your IT firm with additional capabilities that you can offer clients. SOC services is an option many IT firms are diving into.
  • Client retention is becoming a problem – If your IT firm is inundated with client service requests and routine tasks, you won’t be able to provide quality service, resulting in your clients moving to your competitor. White label IT platforms help offload mundane IT task responsibilities to serve your clients better and make them your IT business’s patrons.
  • You are expending more time and money – Time is money, and money saved is money earned. If your IT firm is taking longer to fulfill client requests and spending more than before, it’s time to reconsider your IT management. Outsourcing to a white label IT platform can reduce your IT organization’s operational costs while saving your core team precious time on daily IT management to focus on strategic plans.
  • You want to augment your IT services’ quality – Spending time on R&D is a luxury that not all SMBs can afford. To grow faster than your competitor, you can leverage the expertise of a white label managed IT platform. Courtesy of an array of state-of-the-art solutions offered by a team of IT specialists, your IT firm can keep clients happy with advanced IT solutions.
  • You are getting hit by more cyber-attacks – Maintaining a robust security posture has always been a priority for emerging IT businesses. A white label managed IT platform can help your IT firm stay ahead of cybercriminals by implementing the latest cybersecurity measures and ensuring that your IT business remains industry regulation compliant.

To Wrap it Up

As more IT firms transition to a managed IT services model to cope with rising customer demands and network threats, why should your IT company lag? Put your trust in the IT management of a reliable white label managed IT platform and enjoy peace of mind.

Single Point of Contact is one of the largest comprehensive White Label Managed IT Service Providers in North America. Founded in 1999, we have a proactive approach to information technology (IT) solutions and security services, which gives our clients the freedom to focus on their business instead of worrying about their clients’ networks. We’re qualified to assist with all phases of IT management, security, cloud solutions, procurement services, and complex projects. To learn more about how our services can benefit your IT organization, don’t hesitate to contact us today.

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