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Show #13 - White Label SOC Service Part II

Show #13 – White Label SOC Service Part II

In part II, we go over the reason why IT firms need to add a SOC to their package. Over 700,000 small businesses had a security breach and had a total of 2.8B in damages. Listen in on how your IT firm can easily implement a SOC with the help of a white label IT partner.

Show #12 - White Label SOC Service Part I

Show #12 – White Label SOC Service Part I

In part I, we discuss the costs for building an in-house SOC and comparing it to partnering with a white label SOC partner. We discuss the benefits and the tech stack we implement for firms that have a tough time with SIEM and other robust security applications.

Show #11 - What Should I Focus on Marketing or Selling?

Show #11 – What Should I Focus on Marketing or Selling?

“We discuss why IT firms should prioritize marketing over direct selling because effective marketing builds brand awareness, establishes credibility, and generates long-term customer relationships. In the highly competitive IT industry, where innovation is rapid, a strong brand presence is crucial. Marketing efforts, such as content creation, social media engagement, and targeted advertising, help showcase a company’s expertise and solutions to a wider audience. This broader reach enhances lead generation and attracts potential clients who may not be actively seeking IT services. Additionally, marketing fosters customer education, allowing firms to highlight the unique value propositions of their products or services. By investing in marketing strategies that emphasize the benefits and relevance of their offerings, IT firms can create a compelling narrative that resonates with their target audience, ultimately driving sustained business growth. “

Show#10 - How a VAR Delivered a 24x7 SOC  With The Help of a White Label Security Service Partner

Show#10 – How a VAR Delivered a 24×7 SOC  With The Help of a White Label Security Service Partner

Listen in on how A VAR (Value-Added Reseller) successfully implemented a 24×7 Security Operations Center (SOC) by collaborating with a White Label Security Service Partner. Leveraging the partner’s expertise, the VAR integrated white-labeled security services, ensuring continuous monitoring and response capabilities. This strategic alliance enabled the VAR to offer comprehensive cybersecurity solutions without the need for in-house development, enhancing their service portfolio and meeting the demands of a round-the-clock security environment.

Show#9 - How a break/fix transitioned CASE STUDY

Show#9 – How a break/fix transitioned CASE STUDY

Charging $150/hour is a nice line item to have. However, you cannot scale that when you are a one or two person shop. We discuss how our white label service assisted a break/fix IT firm to transition to the MSP model. It takes specific expertise and experience to make this happen, but without the guidance of experienced IT executives, it can be tough for a break/fix firm to make that transition.

Show#8 - Leveraging a 24x7 White Label Help Desk to Enhance Operations and Client Satisfaction

Show#8 – Leveraging a 24×7 White Label Help Desk to Enhance Operations and Client Satisfaction

Customer satisfaction is every IT firms number one goal. The number two goal is client retention. No one likes to lose clients. How can IT firms increase both objectives. We discuss how a white label help desk partner can aid on increasing client retention and satisfaction.

SHOW#7 - Improving Your IT Firms Security Services in 2023

SHOW#7 – Improving Your IT Firms Security Services in 2023

Have you done an inventory of what security services you deliver to your clients? Antivirus and a firewall is no longer enough. You need to beef up your tech stack because the hackers are getting creative on how they breach a network. Listen in on how a white label partner can help you deliver a 24×7 SOC.

SHOW#6 - Add 10K in MRR

SHOW#6 – Add 10K in MRR

Adding 5 figures of MRR is not easy. We discuss the strategies IT firms can implement so they can add another 6 figures of annual income to their bottom line. 5 figures could be added within 3 months, but this only applies to firms that are established. This will be tough for a firm that has a handful of clients.

SHOW#5 - Are You Charging $200-$300/month/user

SHOW#5 – Are You Charging $200-$300/month/user

Is your IT firm charging $200+ per user per month? We discuss how IT firms can package their services and products so they can start duplicating the fees our partners charge. Listen in on how we build our packages.

SHOW #4 - MSA All MSPs Need

SHOW #4 – MSA All MSPs Need

Delivering a Managed IT Service model has its risks. The MSP model should include a fixed cost that includes unlimited support to maintain the network. However, many client mis-interpret that into unlimited support should include projects. We have an agreement that protects MSPs from abusive clients and it has iron clad language to ensure your MSP does not get fired if a new CEO is hired and decided to replace you before the agreement expires.

SHOW #3 - Why Your IT Firm Should Give Away a Security Analysis

SHOW #3 – Why Your IT Firm Should Give Away a Security Analysis

It takes a specific approach to execute a land and expand strategy. A security analysis is another way to illustrate to your client that their network can be breached if they don’t follow your recommendations. This is a great approach to CYA and to generate new business.

SHOW #2 - How A WL Parnter Can Help a Break/Fix IT Firm

SHOW #2 – How A WL Parnter Can Help a Break/Fix IT Firm

Most small IT firms start off as a break/fix service. Its easy to deliver, but it’s a challenge to scale when its one man. We discuss how a white label partner helps small IT firms deliver value, select the right tech stack and provide a 24×7 help desk without the overhead it takes to hire a team.

SHOW #1 - How A WL Partner Can Help Build A Side Hustle

SHOW #1 – How A WL Partner Can Help Build A Side Hustle

Building a business has many challenges. One of the most expensive components is labor. You need a team to deliver a product or service. If youre a small business, or attempting to start a side hustle. You need resources that will help you deliver your service without breaking the bank. In this podcast, Gregory and Fernando discuss how a white label IT partner can help one man shows appear to be a large corporation and deliver a 24×7 help desk without zero investment.

Fernando and Gregory Chat about the struggles. Plus a Marketing Pro for MSP’s

The Struggles When Operating An IT Firm With Gregory & Fernando

Gregory and Fernando built a multi-million dollar MSP, but it took 12 years to find the recipe to success. It was a long struggle, but the two of them, backed by a strong team of IT experts, made it happen. Listen in on the struggles and what changed their MSP business.

Web Security and Big Data - Partnership with Unmotive

Web Security and Big Data

Greg Morawietz the owner of Single Point of Contact, was invited to speak about Web Security and Big Data on the Unmotive platform. They talk about big data, privacy concerns and how regular users can secure their computers.

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