Is Your Team Sidetracked By Mundane Level I Calls?

It takes less than 24 hours to get our white label help desk team to take on overflow. Leave the menial tasks to us.

Overflow Support

24x7 Team

Our help desk is staffed around the clock to offer tech support to your clients. From level 0 to level II, our team can escalate or remediate technical problems.

Improve Client Satisfaction

Our goal is to provide excellent customer service. If you’re looking to improve how your clients feel about your help desk, you need a strong white label partner.

Flexible Packages

We provide a fixed cost end-user plan, or you have the option to select a ticket plan. Our sales staff will work to get the right product that fits your budget.

Eliminate Hiring Staff

Are you tired of taking time from your busy day to vet, interview and then realize the tech you just hired embellished on their skill set? This is a frustrating part of HR, eliminate this process and stay focused on initiatives that generate revenue.

Overflow Support

Overflow support is a top-tier service where additional resources are provided to handle too much workload. The demand for this unparalleled service increase when an IT infrastructure can’t able to handle a bunch of work or user request. IT businesses are searching for a better method to alleviate their efforts in excessive workload, so Overflow support service should be at the top of the list. Meeting customer expectations and avoiding disruption during operations are some of the great benefits of overflow support service for your organization.

Quick solutions with reliable service

The more satisfied customers you have, the more your business will grow. Single Point of Contact has an experienced team who can provide a delightful experience to your customers. Expect fast service from our trained operators.

Round the Clock service

It does not matter at what time or day your customer is facing any trouble, we are always ready to provide them with great support. Our team is available 24/7 to resolve every customer query. Get the right solution for technical problems from us.

Better in Scalability

You can change your support needs anytime, but our services are scalable as we allow your business to adjust resources as per your business requirements.

Advanced in Data Security

One of our specialities is to keep protecting the crucial data of your customers. You can expect a high level of security in protecting data because we understand how important to keep sensitive information in a safe zone.

A Trusted Partner Since 1999

Single Point of Contact’s White Label Solution is ready to support your brand by providing a transparent extension to your solution. We set up a dedicated number for your business, create a branded web portal and handle your inbound client communications under your brand. You no longer need a dedicated team to take tech support calls around the clock. Our cost effective solution eliminates the need for businesses to build and manage a technical team.

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