We’ve seen an increase in customers who love the visibility and alerting our 24×7 Network Operations Center provides. Customers are alerted to problems proactively and a system of escalation and resolution is set up to fix problems as soon as they occur, preventing downtime and impact to end users. Our NOC Lead will bring even more IT knowledge and support to this already growing service offering and I am confident he will be a valuable resource for good. Welcome!

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