All Inclusive and Fixed Cost Plans for the Mid-Size Companies
We help many mid-size companies that cannot afford to employ additional full time experienced IT professional. We provide our clients with a fixed cost model that is flexible and scalable that will fit most budgets.
Technical Resolution for Macs and PCs, Tablets and Mobile
We can remote into your employees’ computer, tablet or mobile device and resolve the problem around the clock. Problems we solve daily; Wi-Fi connectivity, printer, browser issues, business application, etc.
Managed IT Services – Fixed Cost Plans
With our proactive approach and predictable all-inclusive monthly pricing, maintaining and monitoring your infrastructure is completely our responsibility. Our preventative maintenance approach will ensure your network has minimal disruptions. Plus, our team is available 24-7 to solve any technical issue.
Cloud Services – Private – Public – Hybrid
Single Point of Contact provides several options for private, and hybrid cloud services. Whether you’re exploring back up, disaster recovery, or the outsourcing of your entire infrastructure, our Cloud solutions enable your staff to work from anywhere at any time.
Managed Security and Compliance
Cyber security threats are evolving faster than ever and are a threat to your business. They can attack your network any time and do serious damage to your firm. We ensure your network, data, and systems are secure. Our cyber security team help businesses of all sizes and industries create a reliable security architecture and implement an efficient network security plan that can be customized to meet specific business needs
Network Support
Your employees depend on information technology to access critical information, automate their processes and make sure data is backed up and secure. Single Point of Contact can help you stay focused on business initiatives, secure, and implement solutions that have the flexibility to grow with your IT requirements.
Security
To help alleviate the skill set most organization’s face, Single Point of Contact offers a range of security services. Our security professionals support focuses on the unmet needs and points of leverage to provide a cost effective set of activities necessary to successfully monitor, operate and manage your security technology investments.
VoIP Support
Many companies rely on Single Point of Contact to deploy and maintain their VoIP phone system. With a new or upgraded VoIP system, you’ll have a clear advantage over the competition, as well as the versatility you need to achieve your goals. VoIP phone systems help you skip the hefty hardware, installation and long-distance charges associated with standard phones. We’ll provide you with a flexible, cost-effective solution that can be scaled easily based on your needs and goals.
Disaster Recovery and Online Backup Services
Single Point of Contact partners with both Barracuda and Veeam in order to bring together a robust Disaster Recovery solution for a variety of different customers. By partnering with two top tier solution providers we are able to offer the flexibility and affordability to meet all of our customers needs. If your firm does not have a backup strategy in place, look no further. We will come in and evaluate what is the best fit for your firm.
Consulting
We can help you plan, design and implement the right technology for your office environment. We can help standardize your computer environment and select the right software or cloud service for you team.
Vendor Management
Single Point of Contact manages your vendors and acts as your resource for any and all of your technological needs. No more having to keep up with various vendors for your cloud services, phone systems, computer equipment, networking equipment, copiers and other applications. If there is an issue, our team determines who to call. Our service allows our clients to stay focused on company objectives and goals.
Installation and Setup (on-board & off-boarding)
If you lack the expertise to on and off-board an employee. Our team is available to come on-site and manage the entire process. Majority of the on and off-boarding process can be done remotely, but if systems need to be setup on-site, we will need to schedule an on-site tech.
PaaS, IaaS or SaaS
There are three models of cloud service to compare: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Each platform has its own benefits, variances and it is necessary to understand the differences among SaaS, PaaS, and IaaS. We can help you determine which one is the best fit based on your requirements.
A Trusted Technology Partner Since 1999
The technology experts at Single Point of Contact have helped hundreds of firms migrate to a cloud platform, upgrade hardware environments and relocate their offices. Contact us today to learn more about how our team can help your firm with their technology requirements. Get in touch with our consulting department today.
