Managed IT Services – Technology Doesn’t Have to be a Hassle

With our proactive approach and predictable all-inclusive monthly pricing, maintaining and monitoring your infrastructure is completely our responsibility. Our preventative maintenance approach will ensure your network has minimal disruptions. Plus, our team is available 24-7 to solve any technical issue.

24-7 PC and Mac Support

Our helpdesk experts are ready to assist you 24-7. With remote access, we can resolve the vast majority of your issues immediately, without waiting to be on-site to resolve the problem. Some of the issues we fix daily; Wi-Fi connectivity, printer, browser issues, business application, etc.
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24-7 Server Support

Servers are the technology hubs of a business. They store critical data, databases, content management systems, and specialized industry and proprietary software, all of which require a high level of supervision and management to run at an optimum level. Our proactive model puts the burden on us to respond to issues before they impact your business. Our main objective is to focus on your critical servers so you can focus on your business initiatives.
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24-7 Network Support

Our network engineers monitor your systems 24-7 and we’ll be alerted immediately to any new issues or threats that could disrupt your business. Whether its during work hours, after hours, or during a holiday, our network professionals will notify you and begin working to resolve the issue right away.
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Cloud Services and Management

Our cloud experts can set up the perfect cloud solution for your business. Save yourself the expense and headache of expensive onsite infrastructure and maintaining an on-site IT department with our cloud services. If you are tired of upgrades and license fees for your business. We are partnered with Microsoft, Google and other cloud services to bring you the solution that is a fit for your small or large business.
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Security

To help alleviate the skill set most organizations face, Single Point of Contact offers a range of assisted services that augment internal IT teams. Our security professionals support focuses on the unmet needs and points of leverage to provide a cost effective set of activities necessary to successfully monitor, operate and manage your security technology investments.
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Virtualization

Our VMware-certified professionals can assess you business infrastructures and suggest various environment configurations for a cloud environment or tailored hardware specifications for your on-site infrastructure. Our team of experts will also monitor, manage and resolve any issues with your virtual environment around the clock.
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Disaster Recovery and Online Backup Services

Single Point of Contact partners with both Barracuda and Veeam in order to bring together a robust Disaster Recovery solution for a variety of different customers. By partnering with two top tier solution providers we are able to offer the flexibility and affordability to meet all of our customers needs. If your firm does not have a backup strategy in place, look no further. We will come in and evaluate what is the best fit for your firm.
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VoIP Support

Many small and large businesses rely on Single Point of Contact to deploy and maintain their VoIP phone system. With a new or upgraded VoIP system, you’ll have a clear advantage over the competition, as well as the versatility you need to achieve your goals. VoIP phone systems help you skip the hefty hardware, installation and long-distance charges associated with standard phones. We’ll provide you with a flexible, cost-effective solution that can be scaled easily based on your needs and goals.
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Vendor Management

Single Point of Contact manages your vendors and acts as your resource for any and all of your technological needs. No more having to keep up with various vendors for your cloud services, phone systems, computer equipment, networking equipment, copiers and other applications. If there is an issue, our team determines who to call. Our service allows our clients to stay focused on company objectives and goals.

Managed Colocation

Single Point of Contact offers highly secure and environmentally controlled colocation services in a next-generation data center to keep your mission-critical IT infrastructure available and protected, and your mind at ease. Our staff can provide a soup to nuts solution for your datacenter requirements; from consulting, planning, installing, resolution and onsite services for your colocation throughout the US.
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The Trusted Information Technology Team Since 1999

Single Point of Contact is one of the largest comprehensive Managed Security Service Providers in North America. Founded in 1999, we have a proactive approach to information technology (IT) solutions and security services, which gives our clients the freedom to focus on their business instead of worrying about their network and protecting their data. We’re qualified to assist with all phases of IT management, security/compliance monitoring, cloud solutions, procurement services and complex projects. To learn more about how our services can benefit your organization, don’t hesitate to contact us any time.