Managed IT Services: Boon or Bane?

Allowing someone else to manage what your business provides comes with two possibilities:

  1. They are very good at what they do, and your business flourishes like never before.
  2. They are inexperienced, and your market reputation is dragged through the mud.

Nobody wants to choose the second option. But some knowledge is required about the factors to keep in mind so that you don’t stumble upon the second option even by chance.

This guide will make you familiar with

  • What are managed IT services
  • What benefits do they offer businesses, and
  • What do managed IT services cover

Let’s start.


A company that delivers a comprehensive suite of IT services to businesses proves itself to be a reputed managed service provider (MSP).

A managed IT service provider differentiates your company from the competition by delivering custom IT solutions to manage your business better.


Managed IT service providers must prove themselves to be an asset for their clients to be trusted by businesses. Here are some of the main factors that make it possible.

Save and Predictable Costs

Expert solutions are available at much lesser prices than what an internal team will entail. MSPs also offer a fixed cost model allowing businesses to accurately budget their IT overhead.

Modern Turnkey Solutions

A professional MSP possesses advanced tools and software that easily integrate with business processes increasing efficiency.

Less Time Wasted

As you offload your everyday IT tasks to a managed IT service provider, you free up more time for paying attention to company projects that matter.

Centralized Round-the-clock Management

Juggling between different departments can tire out employees. Having a centrally-managed IT department 24-7 permits seamless business operations.

Customized Solutions

Every business has its unique requirements. An MSP tailors its services to provide clients with the best value for money.


Take a look at the primary areas in which MSPs provide valued services.

Network and Server Monitoring

An MSP delivers a pro-active model. A team keeps track of every little incident taking place on the network or the servers to keep the business running with maximum uptime. The primary goal is to keep disruptions to the network to a minimal.

Technical support

Customers’ devices need continuous maintenance and issue resolution regarding internet, printers, WiFi, etc., making users trust the business, its professionals, and its services.


Round-the-clock IT security is a must for businesses to protect private user data from being leaked and the business network to be incapacitated by advanced cyber threats.

Backup and Disaster Recovery

Using cloud-based solutions, MSPs ensure data security even in times of unavoidable disaster incidents through multiple backups and immediate data recovery.

Being indispensable is now an identifying trait of managed IT services, and businesses should collaborate with MSPs to boost business performance.

Single Point of Contact is one of the largest comprehensive Managed IT Service Providers in North America. Founded in 1999, we have a proactive approach to information technology (IT) solutions and security services, which gives our clients the freedom to focus on their business instead of worrying about their network and protecting their data. We’re qualified to assist with all phases of IT management, security, cloud solutions, procurement services and complex projects. To learn more about how our services can benefit your organization, don’t hesitate to contact us today.

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