Our US-based Managed Help Desk services team provides 24-7 remote support for Apple and PC issues. We are here to help your customers make better use of their technology, so they stay productive. Our fixed cost model is flexible and scalable with your demand.
Our team takes ownership of patching and ensures 3rd party updates are completed. Your team will no longer have security concerns with this process automated.
We have this area covered, we will ensure all printers, scanners, keyboards, mice, webcams and all crucial tools operate at an optimum level.
Regardless of the hardware in place, our team will ensure your clients Wi-Fi environment is trouble free.
Whether the software is on the computer or it’s a business app in the cloud, our team of experts will remediate the problem.
Our staff can provide same day support and scheduled visits. Our team will be trained to represent your firm in a professional matter.
With our North American Help Desk team, you can now blend our infrastructure with your own to quickly service larger contracts, and add new clients as needed. We will scale at your pace. Our team allows you the opportunity in reallocating your IT resources from tier I help desk to more strategic work.
Single Point of Contact is a White Label Managed Service Provider that offers a 24×7 help desk solution to take on overflow for IT firms’ internal staff. Our job is to provide excellent support and ensure your clients are 100% satisfied after each call. Contact us today to discover about how we can help support your clients.