This section of our Privacy Notice provides additional information to California residents about how we handle their personal information, as required under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”). This section applies solely to individual residents of the State of California. While our collection, use, and disclosure of personal information varies based upon our relationship and interactions with you, in this section we describe, generally, how we have collected and disclosed personal information about California residents in the prior 12 months.

Categories of personal information collected, sold, or shared. The table below identifies the categories of personal information we have collected about California residents within the last 12 months, as well as how we have disclosed such information for a business purpose. The table also indicates when we shared personal information with third parties in the last 12 months and the types of third parties. For this Privacy Notice, when we use the term “third party,” we mean entities that are not service providers or contractors providing services on behalf of Single Point of Contact and that are not entities with whom you interact with directly. For more information about the business and commercial purposes for which we collect, use, and disclose personal information, please see the How We Use Information and How We Share Information sections of the Privacy Notice.

Sale or sharing personal information. The CCPA defines “sell” broadly to include disclosing or making available personal information to a third party in order to receive certain benefits or services from them. While we do not “sell” personal information to third parties in exchange for monetary compensation, we may make personal information available, which may be defined as a sale by the CCPA; this is common practice among companies that operate online, such as when we make browsing information available to third party ad companies (through third party tags on our website) in order to improve and measure our ad campaigns and reach users with more relevant ads and content. As defined by the CCPA, we may “sell” usage details and identifiers to third party advertising networks, social networks, and data analytics providers. To learn more, please see our Cookie Policy.

Sources of personal information. As further described in the Information We Collect section above, we may collect personal information from the following sources:

• Our customers
• Business partners and affiliates
• Directly from an individual
• Advertising networks
• Data analytics providers
• Social networks
• Internet service providers
• Operating systems and platforms
• Publicly available sources
• Cookies and other tracking technologies
  
  

Purposes of collecting personal information. We collect, sell, share or disclose personal information about you for the business and commercial purposes described in the How We Use Information section above.

California residents’ rights. In general, California residents have the following rights with respect to their personal information:

• Right to opt out: the right to opt out of the sale or sharing of personal information for cross-contextual advertising.
• Right to request deletion: the right to request deletion of personal information and to have such personal information deleted without charge, subject to certain exceptions.
• Right to know: the right to request that we disclose the following (up to twice per year and subject to certain exemptions):
  • Categories of personal information we have collected about them
  • Categories of sources from which the personal information was collected
  • Categories of third parties with whom the business shares personal information
  • Categories of third parties to whom personal information has been sold or disclosed to for a business purpose and for each category identified, the categories of third parties to whom it sold or disclosed that particular category of personal information
  • The business or commercial purposes for collecting, selling, or sharing their personal information.

     

• Right to access (specific pieces of information) / data portability: the right to access and obtain a copy of the specific pieces of personal information collected in a structured, commonly used, machine-readable format that may be transmitted to another entity without hindrance, to the extent technically feasible.
• Right to non-discrimination: the right to be free from discriminatory treatment for exercising rights under the CCPA.
• Right to correct: the right to request that we correct inaccurate personal information we maintain about them.

If you would like to print a copy of this Privacy Notice, please select the “Print” button in your web browser.

Submitting CCPA Requests. California residents may submit CCPA requests at privacy@singlepointoc.com. Processing of such requests may require us to verify your identity, which may involve collecting additional personal information from you. In order to verify your identity, we will generally match the identifying information provided by in the initial request with the personal information we already maintain. In your request, please provide your name, email address, and the name of the products or services you use, as well as which rights you wish to exercise. We will only use the personal information provided to fulfill your CCPA request. We may need additional information to complete this request, such as a sworn declaration or verification through our existing electronic

authentication methods. If you do not provide this information, we may not be able to verify or complete your request.

In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law. Authorized agents may initiate a request on behalf of another individual using the email address above. Authorized agents will be required to provide proof of their authorization, and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.

Sensitive Personal Information and Information of Minors. Single Point of Contact does not collect or access sensitive personal information from recipients of this Privacy Notice. We prohibit the use of our products with any personal information of persons less than 16 years of age.

Do Not Track signals. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. While we continue to evaluate this evolving technology, Single Point of Contact does not currently respond to browser-based “Do Not Track” signals. For information regarding “Do Not Track” and how to enable this setting, if available, on your devices, please see https://allaboutdnt.com

Transparency Disclosure. Pursuant to California Civil Code § 1798.83, California residents with whom we have a business relationship can request information about the types of personal information, if any, we shared with third parties for the direct marketing purposes of the third parties and the identities of the third parties with whom we shared such information in the last 12 months. We do not share your personal information with third parties in this manner and have not done so in the last 12 months. You may request more information by contacting us using the contact information at privacy@singlepointoc.com.