Customers always require a high level of support, even if their inquiries don’t require a high level of expertise. This is one of the main reasons why VARs and IT groups are implementing white label help desk services. As with any managed IT solution providers, the better support you’re able to provide your customers, the…
An IT disaster strikes businesses large and small across the country every single day. Without a disaster recovery plan in place, chances are your data will be gone forever. Ensuring all aspects of your IT are covered can be challenging unless you have the best IT management provider always monitoring your organization. It doesn’t do…
Businesses everywhere are becoming more flexible when it comes to allowing employees to use their mobile devices to perform work-related functions. There are some clear benefits to allowing this, but there are also some risks associated with it from a security standpoint. Any time your IoT device is connected to a network, a potential hacker…
One of the hottest topics in the business world today revolves around cyber security. With cyber criminals being more sophisticated than ever before, it sometimes seems like business owners can only do so much, but an IT disaster is inevitable at some point. With the right IT support for small and midsize businesses, a little…
Having a disaster recovery plan in place is the best proactive IT management strategy a company can have. However, when the time comes to write out the plan, there are a lot of different things to think about. No two plans are the same, since each business has different goals, certain information they want to…
Having your IT management solutions also involved with your business security is essential today. With the technological age we live in, the vast majority of security components a business has operates off of a network. In order for them to work most effectively, collaboration is critical. Things like door locks requiring access cards to enter…
Every company should have a disaster recovery plan in place. However, the strength of the plan varies among different companies. Some will prioritize security and disaster recovery by doing frequent testing with different scenarios, while others just hope for the best in the event of an IT disaster. Regardless of the size of your company,…
One of the worst feelings in the world is walking into work and finding out all of your data has been hacked and is now being held hostage. But of course, if you have an active online backup and recovery service in place, then you know it won’t be as bad as it seems. A…
The only thing between your sensitive data and a hacker is your password. Not having a strong password can significantly increase the chances of a data breach and having to put your disaster recovery plan in action. Too many people choose simple passwords because they are easy to remember. The problem is simple passwords are…
It’s inevitable your business will go through a network security breach at some point, even if it’s a minor one. Every time a new solution is introduced to supposedly eliminate cyber attacks, the cyber criminals find a new way to get around it. However, having a proactive IT management strategy will go a long way…
