A Service Level Agreement (SLA) is important for both a managed service provider and the client. When an SLA is in place, the client knows exactly what to expect to receive when it comes to the services provided and overall expectations. A well-defined SLA also helps keep the managed security service provider on track and…
Whether you currently have a remote monitoring and management service or not, it’s valuable to make an internal checklist to determine exactly what your business needs. The main idea of a managed service provider is to streamline IT security services and processes to make them more efficient so your team can be more productive. If…
Business owners should always be looking for ways to improve the efficiency and productivity of their business operations. One of the best ways to do this is by ensuring your IT security services are being handled appropriately without having in-house staff constantly monitoring systems and networks. Many companies work with a managed security service provider…
Small and midsize businesses have enough to worry about on a daily basis. Adding security concerns can seem like a burden that often gets pushed to the side, which can lead to major IT disasters. Having the proper IT security services in place can bring a newfound sense of peace of mind. Sometimes this means…
One of the worst things any business executive can experience is having the opportunity to grow and expand, but being unable to do so because of bandwidth or flexibility issues. On a similar note, if your IT infrastructure isn’t operating correctly or has some significant security issues, your entire organization will have major risks associated…
Evaluating and tracking metrics is important for any organization. Managed security service providers have to be held to an even higher standard. You can’t manage anything you don’t constantly measure, especially from a security standpoint. If your business is evaluating a remote managed security service provider that may be a good fit for your organization,…
Support is Available Around The Clock An internal IT staff is usually only available during normal business hours. When you partner with a managed security service provider, you’ll receive 24/7 support so help is always available when you need it. If you happen to be working after hours or working while traveling in another time…
Companies sometimes have a hard time believing the fact that many cyber attacks originate from within their organization. This doesn’t necessarily mean their employees are malicious and shouldn’t be trusted. But it does mean people, in general, don’t take cybersecurity as seriously as they need to, resulting in some serious risks and vulnerabilities. One solution…
The amount of cyber attacks on businesses is at an all-time high. Some of this has to do with sophisticated cyber criminals having different techniques that are hard to detect. Another big reason is that business owners don’t necessarily have the right IT security services in place. This makes it much easier for a cyber…
Upper management at small and midsize businesses know they probably don’t have the proper IT security protocols in place. And when they finally look into enhancing their security, they will often just opt for the cheapest package that covers as many bases as possible without breaking the bank. What many business executives don’t know is…
