Your Personal IT Team Is Ready To Resolve Your IT Challenges
Single Point of Contact is your Technology Partner. We specialize in managed security services for biotech and pharmaceutical firms. We’ll anticipate your needs, ensure easy and constant access to your data, and keep IT issues from slowing you down, so you can focus on your business goals.
Managed IT Services
We’re an experienced San Francisco Bay Area based managed security service provider for companies of all sizes. We can provide your firm with a total IT solution and help you maintain regulatory compliance at a fixed monthly cost.
Remote Computer Support
With more than twenty years of experience helping the biotech and pharmaceutical industry, we understand the unique technological requirements and challenges facing the life science industry. From daily support, business continuity, to protection and security, count on Single Point of Contact for 24-7 support for all of your business applications, on-premise IT environment and cloud solutions.
Cloud Services – Private – Public – Hybrid
Single Point of Contact provides several options for private, and hybrid cloud services. Whether you’re exploring back up, disaster recovery, or the outsourcing of your entire infrastructure, our Cloud solutions enable your staff to work from anywhere at any time.
Single Point of Contact Supporting the Life Science Industry
An experienced managed security service provider that provides quality IT support can improve the daily experience of your employees and your clients.
Managed Security and Compliance
Single Point of Contact provides managed security services for the life sciences industry around the clock. Our team of security experts can assist in building security plans, addressing breach response plans, security policies, disaster recovery plans, penetration testing, remediation and various auditory compliance tests. We are here 24-7 to remediate any security breach if your IT team lacks experience.
Remote Server Support
The life sciences industry has unique requirements. These offices depend on information technology to access critical information, automate their processes and make sure data is backed up and secure. Single Point of Contact can help you stay focused on business initiatives, compliant, and implement solutions that have the flexibility to grow with your IT requirements.
Cloud Support
Our cloud experts can help you get the most out of the cloud. From improving collaborative efforts with employees to simplifying and improving your favorite cloud-hosted platforms, we’ll help you get on track for even better performance.
Disaster Recovery
Biotech and Pharmaceutical firms must run as efficiently as possible. Your office must also be prepared to recover in the event of a disaster – natural or otherwise. In the wake of an increasing number of cyber attacks on small and large firms, Single Point of Contact can provide a robust, secure, redundant, stable backup solution, to assure your firm is consistently up and running. We have SLAs in place to guarantee your office is operating within hours.
PaaS, IaaS or SaaS
There are three models of cloud service to compare: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Each platform has its own benefits, variances and it is necessary to understand the differences among SaaS, PaaS, and IaaS. We can help you determine which one is the best fit based on your requirements.
Network Support
Single Point of Contact is a Managed Security Service Provider serving the life science industry going on 20 years. We monitor, maintain and resolve issues on your network so your team works uninterrupted. We eliminate bottlenecks and improve performance so your business operates without any disruptions.
VoIP Services
Our partners provide a seamless and effortless cloud-based communications that reduce cost and increase uptime. Our clients that implement a hosted VoIP service have gained savings in resources, both time and money. Your IT staff is freed up from having to monitor and manage your communications system, in addition to the cost savings realized.
Malware and Spyware
Single Point of Contact security team utilizes enterprise Endpoint Antivirus protection that goes far beyond malware to effectively combat today’s threats. Our security solution brings machine learning and behavioral analytics to your endpoint protection. Start protecting against malware, ransomware, file-less attacks, and fill the gaps left by legacy antivirus solutions.
IT Consulting Services
Our IT consulting approach enables us to provide expertise and leadership to our clients IT environment. Our main goal is to provide maximum “business value” to our clients enabling them to grow their businesses, manage their risk/compliance, and increase their competitive position by delivering improved business results.
A Trusted Technology Partner Since 1999
The technology experts at Single Point of Contact have helped hundreds of firms migrate to a cloud platform, upgrade hardware environments and relocate their offices. Contact us today to learn more about how our team can help your firm with their technology requirements. Get in touch with our consulting department today.
