Why Should SMBs Opt for Managed SOC Services Today

Why Should SMBs Opt for Managed SOC Services Today

In times of crisis, it is essential to have level-headed management to keep everything under control. When an IT security incident occurs, prompt and expert resolution is required to mitigate the risks and maintain customer confidence. A company’s leadership may be busy dealing with the stakeholders in those times. That is when a SOC (security…

The Benefits SOC Services

The Benefits of SOC Services

How many of us are confident about leaving our house doors unlocked while leaving? None of us, right? Why is that? It’s probably the fear of thieves snooping around to find whatever valuables they can find and disappear with them. A similar approach needs to be applied to a business’s IT infrastructure. Leaving loopholes for…

Managed IT Services - Boon or Bane

Managed IT Services: Boon or Bane?

Allowing someone else to manage what your business provides comes with two possibilities: They are very good at what they do, and your business flourishes like never before. They are inexperienced, and your market reputation is dragged through the mud. Nobody wants to choose the second option. But some knowledge is required about the factors…

Is the SMB a Primary Target of Cyber-Attacks?

Is the SMB a Primary Target of Cyber-Attacks?

Organizations with a weak security posture are prone to data breaches, cyber-attacks, ransomware, phishing attacks, and much more. This is particularly the case with small and medium businesses (SMBs). SMBs who are still learning the ropes of their field often overlook the necessary security measures they should implement to ensure data safety. What harm can…

White Label Helpdesk Support

Five Ways White Label Helpdesk Support Reduces Stress and Enhances Growth

Helpdesk services are a vital metric of measuring an organization’s customer acquisition strategy. Having an expert helpdesk support department tells prospective customers that you actually care about them. According to a State of the CIO survey, improving the customer experience (55 percent of the people surveyed) and increasing operational efficiency (53 percent of the people…