“Out of your vulnerabilities will come your strength.” – Sigmund Freud.
Business management requires careful strategizing, and formulating a strategy means taking into account all your business’s departments to run them seamlessly. The IT infrastructure of a company needs to be spick-and-span since it is the spine of business operations. A white label managed IT service provider offers incredible insights into a business’s IT architecture management plans.
But, and it’s a big but, not creating a proper IT management strategy can result in your precious IT business’s downfall. True, a white label managed IT service provider can help you get ahead, but you should be careful when you choose a company to handle your clients IT network.
Things You Should Definitely Not Do
Many business owners make the following typical mistakes when selecting an organization to outsource their IT requirements. Do not make these errors, and you won’t land in troubled waters.
Point 1 – Internal staff unable to coordinate with the MSP’s resources
Reinforcing your business with a white label managed IT service provider will only work best if your company’s staff works in tandem with the MSP team. Together, the parties can achieve wonders. However, any discord between the two teams can create unbalance and wreak havoc on your business operations.
Point 2 – The company’s future scalability is not taken into today’s planning
When your business grows, so will its IT requirements. Your white label managed IT service provider must be able to scale its services depending on your business demands. If your white label MSP doesn’t have the capability to handle an increased workload, it’s best to go with another one.
Point 3 – Hiring an external IT support team just because you can
Many business owners think that sharing the workload will always reduce stress. That is not necessarily the case. Sometimes, you can assign some work to your staff without needing the help of an MSP. Moreover, engaging an external IT support team may cost you more in the long run.
Point 4 – Confusion in the agreement’s terms
White label managed IT service providers furnish a Service Level Agreement (SLA) detailing all the charges the company will incur. The costs are mostly on a monthly basis, and the agreement clearly states what the IT service provider will offer regarding the services provided, the communication channel with the MSP, and the activities resulting in extra charges. This must all be conveyed to the employees, especially the IT team, to avoid any commotion in the future.
Part 5 – Thinking all MSPs have the same pricing strategy
Every white IT label service provider is unique, and their pricing will most probably follow suit. You should compare different pricing models to decide which one is the best fit for your organization’s IT operations. It will help minimize cost overruns since you will get a predictable cost.
So, the next time you go into the market to select a white label managed IT services provider, be mindful of the above points, and you’ll hit the bullseye with a dependable partner company.
Single Point of Contact is one of the largest comprehensive White Label Managed IT Service Providers in North America. Founded in 1999, we have a proactive approach to information technology (IT) solutions and security services, which gives our clients the freedom to focus on their business instead of worrying about their clients network. We’re qualified to assist with all phases of IT management, security, cloud solutions, procurement services, and complex projects. To learn more about how our services can benefit your IT organization, don’t hesitate to contact us today.