Case Study

3 Causes of Network Downtime and How Proactive Monitoring Can Help

One of the biggest expenses businesses face is network downtime. When a company’s network is down, all production comes to a halt and thousands of dollars can be lost in a short amount of time. And what could be even worse is the reputational harm in the eyes of customers, which could have a lasting negative impact on your organization. 

Before your company experiences an unfortunate circumstance like this, it’s best to get ahead of the issue and work with a managed service provider that offers network monitoring services. These managed network services can identify causes for downtime and prevent them from occurring. Here are the three main reasons for network downtime businesses face and how they can be prevented.

Hardware Failures

Hardware isn’t designed to last forever, so it’s possible it could fail if it’s old or defective. Each piece of hardware has a recommended lifespan and managed network services usually suggest replacing them near the end of it even if it seems to be working properly. Unexpected hardware failures can halt business productivity quickly and for several days or longer, but being proactive in patching and replacing it as needed can minimize or eliminate downtime.

Security Breaches

Walking into work one morning and discovering your network has been compromised is one of the worst feelings in the world as a business owner. Security breaches are some of the main reasons why companies experience significant downtime. Proactive remote monitoring and management services can help identify potential security issues and resolve them before they even make an impact. Your network will be monitored 24/7 so you can rest easy knowing your network is secure even when you aren’t able to monitor it yourself.

Accidental Human Error

Human error is always a possibility in any given workplace, and sometimes it can lead to network downtime. Anything from pulling an incorrect plug or opening up a malicious email can cause downtime, even if it’s unintentional. With managed network monitoring, help is just a phone call away. Proper protocols can be put in place to prevent significant errors caused by employee mistakes and they can be quickly alleviated if an issue does occur. Accidents happen, but how well your network is monitored will determine the severity of the accident.

At Single Point of Contact, we understand network downtime can happen for a variety of reasons. That’s why we cover all bases with our managed network services to ensure your company is protected as much as possible. When you look at the potential costs associated with downtime and compare it to the cost of being proactive in preventing downtime, it’s usually an easy decision to pursue a network monitoring service. If you need some peace of mind as a business owner, contact us today to see how we can help monitor your network and alleviate your main concerns.

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