24-7 Network Support
Our Certified Network Professionals can manage, monitor and support your network at a fixed cost. We build, manage and support many different types of networks to suit your business needs and allow you to stay focused on your business goals.
Pro-Active Approach
Our network professionals have been managing and monitoring our clients networks since 1999. Our team of certified network professionals will help you understand what is involved in your system and assess if your current technology is effectively meeting your needs or not. Our clients are assigned a team of experts to get pro-active management capabilities and highly responsive support 24-7.
24-7 Network Support and Management at a FIXED COST!
We manage and support your entire network and all of your devices for one low monthly fixed price. Our US based tech support team is available around the clock to resolve your network issues quickly.
Optimization
Our team of network professionals work around the clock to keep your network infrastructure optimized so you can stay focused on business initiatives. Mission critical issues are identified, reported, and resolved 24-7.
We Guarantee 99.9% Network Uptime
Our senior level network administrators are prepared to remotely manage and monitor your network on-site or hosted in a remote location. We guarantee to respond to alerts and notifications within minutes so your business has minimal disruption.
Security Management
A dedicated team keeps your IT environment secure and compliant 24-7. While we understand there are many layers in security, we will also work with you to ensure you completely understand the advantages of the product or service you are considering for your network environment.
24-7 Monitoring
Our enterprise level tools ensure all devices on your network your company relies on are healthy and functioning reliably and optimally.
Reporting
Do you know if your vendors are meeting their SLAs? Are you measuring the performance of your network infrastructure? Does management need data to justify upgrades? You can have this data each month when you meet with your account manager.
Flexible Network Support Packages
Our packages offer network support at an hourly rate or for a fixed monthly price. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of network downtime by minimizing their occurrence, and any unforeseen problems are dealt with as a top priority 24-7.
MSP = Pro-Active and Predictable Costs
When you outsource the management of your important IT assets to us, we look upon this as a partnership. Our approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on your business goals and initiatives, not your network. Our pro-active strategy is a fixed cost and offers the financial prediction a business requires.
Network Consulting
We take extra time in getting the big picture, because as network architects, we understand that every clients network are not the same. Before coming up with a strategy and a plan for your network, our team believes in getting a clear picture of how it will fit into your staff’s daily operations, including any budget constraints. Our network professionals specialize in planning, developing and building networks on premise or in your data center. We have experience with upgrades and building networks from the ground up.
A Trusted Technology Partner Since 1999
We make every effort to ensure we deliver excellent customer service. Our partner philosophy and commitment to hiring only experienced administrators is the reason we deliver a quality service to our clients 24-7. Our proactive approach and attention to detail is what also sets us apart. Contact us today to find out how we can help reduce costs and offer a fixed monthly cost to support your network environment.
