24-7 Help Desk Support for Small to the Enterprise Business
Fixed Cost Packages with Unlimited Support
Computer Support for Your Business 24-7
Whether you’re a small business or a large enterprise, we can provide custom computer support packages to suit your individual business needs. Get remote support from our experts anytime from anywhere.
Technical Resolution for Mac’s, PC’s, Tablets and Mobile
We can remote into your employees computer, tablet or mobile device and resolve the problem around the clock. Problems we solve daily; Wi-Fi connectivity, printer, browser issues, business application, etc.
Security is our main concern for all of our clients networks and computers. Our staff do everything humanly possible to ensure your computer, mobile device and tablets are secure and that best business practices are being implemented.
We will increase the speed of your computer with optimization to get the highest productivity while reducing your energy costs. Here are some of the tasks our techs will do while you are in a meeting or after hours; Disk Defrag, updates/patches, etc.
If you want to keep hardware costs down, you might as well go all the way. Virtual desktops are an excellent way to increase connectivity and security as well as reduce hardware and software costs. Forget about hard drives or firmware updates, virtual desktops just need a monitor, keyboard, mouse, network connection and a team to support it.
Installation and Setup (on-board & off-boarding )
If your firm lacks the expertise to on and off-board an employee, our team is available to come on-site and manage the entire process. Majority of the on and off-boarding process can be done remotely, but if systems need to be setup on-site, we can schedule a technical admin.
We can help you plan, design and implement the right technology for your office environment. We can help standardize your computer environment and select the right software or cloud service for you team.
Single Point of Contact’s main objective is to offer excellent customer service and technical support. The main reason we have focused on building a team in the United States. Our staff is available 24-7 to resolve all computer and network issues.
The Trusted Information Technology Team Since 1999
Single Point of Contact is one of the largest comprehensive Managed Security Service Providers in North America. Founded in 1999, we have a proactive approach to information technology (IT) solutions and services, which gives our clients the freedom to focus on their business instead of worrying about fixing and maintaining computers and mobile devices. We’re qualified to assist with all phases of IT management, including procurement services and complex projects. To learn more about how our services can benefit your organization, don’t hesitate to contact us any time.