An IT tech support team’s job is to keep the clients’ worries away. But who’s going to take away their worries? Overloaded is a word your employees will keep saying if you do not find a solution to offload their work. Don’t have an option in mind? Then, go for white label help desk support.…
As more IT businesses store critical data online and in virtual servers, the number of vulnerability endpoints is also increasing. This presents a wonderful opportunity for cyber criminals waiting patiently for just one chance to strike and sabotage your business operations. With an Accenture report saying that 68 percent of business leaders feel their cybersecurity…
No IT business wants to stagnate. Have you ever heard some business owner say, “This is enough growth for my company. I don’t want any more”? Highly doubt it. Scaling is in the very nature of a business. IT organizations are always looking to expand their range of offerings to get more clients, especially high-end…
Small IT businesses may feel comfortable spending money only when required, such as when their network goes down, their IT infrastructure comes under a cyber-attack, or their software reaches a point where it stops being effective. However, they don’t realize that break/fix measures will only come in handy ‘when’ the problem occurs; it will not…
A help desk support platform is the bridge between an IT business and its customers. Only a strong bridge can support the load, and a bridge is strong because of its foundation. A private label help desk platform can deliver the strength necessary for growing small IT businesses into potential enterprises by augmenting their client…
