Organizations with a weak security posture are prone to data breaches, cyber-attacks, ransomware, phishing attacks, and much more. This is particularly the case with small and medium businesses (SMBs). SMBs who are still learning the ropes of their field often overlook the necessary security measures they should implement to ensure data safety. What harm can…
Let’s say you are going on a road trip with your friends. When it comes to taking turns at the wheel for driving, you will only hand over the reins to someone you know will not scrape or crash your ride. The situation is somewhat similar in the case of outsourcing your business’s IT requirements…
Grappling with daily device issues, a mountain of security alerts, and loss of employee productivity may seem to be the norm of the day for small businesses. One of the reasons why that may be is because they may be unaware of the solution. Managed IT services are what can alleviate their problems. Read on…
Every small business aims to grow rapidly and consistently. Sustained growth needs measures that are undertaken with long-term benefits in mind. Benefits that last as long as a 100 m sprint will get a business nowhere. Long-lasting solutions require trust, and that can only be established if both parties are experts in their field. If…
Helpdesk services are a vital metric of measuring an organization’s customer acquisition strategy. Having an expert helpdesk support department tells prospective customers that you actually care about them. According to a State of the CIO survey, improving the customer experience (55 percent of the people surveyed) and increasing operational efficiency (53 percent of the people…
End-to-end security to protect business-critical functions is the demand of every small business. If a company’s staff is always on guard, looking out for security incidents, their business will not prosper. And small companies generally do not possess a large pool of employees. So, if they should not put their employees on IT security duty,…
The IT department of any business has become a staple for any business – you cannot do without it, forget expanding without its help. As your business prospers, so do its requirements. If you start crunching the numbers, you’ll soon realize that you are running short of time to crunch more numbers. Managed service providers…
IT issues cropping up now and then is an inevitable outcome. But how an organization deals with them shows their commitment towards customers. According to a Genesys study, only 19 percent of companies have a dedicated customer experience team that bridges the company and its customers. Not having a dedicated customer support team can lead…
The most significant problem growing businesses encounter is attending to all of the proportionately increasing IT issues. While starting up a business, there are only a few issues that can be taken care of by the company’s staff. But as the organization proliferates, it becomes demanding for the previously sufficient team to resolve all IT…
Running a business without a solid IT security infrastructure is like driving on the road not expecting another vehicle. It’s just an accident waiting to happen. It’s your luck if you are safe, but not everything should be left to chance. And your IT security falls in that category. As per studies, more than 40…
