The data handled by the Department of Defense (DoD) and its network of contractors is a matter of national security. Compromised systems are not an option. To this extent, the DoD has strict cybersecurity requirements for those IT firms handling the DoD’s data as approved vendors. This article will give you an overview of the…
Multiple departmental silos within an IT company ultimately result in one thing – inefficiency in operations. If you’re a small IT business owner, you realize that every part of your team is indispensable, but offering your clients various IT solutions under different packages can create unnecessary headaches and commotion in management. Introduction to the Solution…
Imagine driving a car with no steering. Did you see yourself reaching the destination safely or even reaching it at all? Similarly, an MSP is the car, and the Service Level Agreement (SLA) is the steering. A carefully drafted document like an SLA can guide the relationship between your IT firm and clients and keep…
The proliferation of digital healthcare systems has led to a higher level of patient comfort. But it has simultaneously created additional avenues for cybercriminals to exploit. If you have a healthcare business, you must ensure that your IT infrastructure protects sensitive patient data while delivering quality patient care and adhering to IT compliance regulatory guidelines.…
A plethora of industry opportunities awaits small and medium-sized IT firms. With new technologies making their way into the market, SMBs require an IT infrastructure that won’t disappoint them when offering their services to clients. Only a reliable network can enable a reliable digital transformation. Opening Thoughts Most IT firms have IT specialists who only…
Ballooning client requirements in the current technology-intensive environment has put IT service firms under pressure. Small and medium-sized IT businesses are either in survival mode to handle the ever-increasing demands or have given up altogether. But why even go into survival mode when you have the option of white label managed IT services? The IT…
Recurring IT issues can hamper your IT firm more than you think. Your business is working on a reactive IT management approach if you’re dealing with problems after they happen. Traditional IT support causes more downtime and loss of productivity and resources that can significantly damage your IT business, even leading you to pause your…
Clients trust MSPs that have a security-first IT infrastructure. Since personal data is the most valuable asset for any cybercriminal, customers want the IT firm handling their precious data to have robust cybersecurity measures. Since many SMBs cannot afford enterprise-level data security tools and software, they can leverage the expertise of white label SOC services.…
An IT tech support team’s job is to keep the clients’ worries away. But who’s going to take away their worries? Overloaded is a word your employees will keep saying if you do not find a solution to offload their work. Don’t have an option in mind? Then, go for white label help desk support.…
As more IT businesses store critical data online and in virtual servers, the number of vulnerability endpoints is also increasing. This presents a wonderful opportunity for cyber criminals waiting patiently for just one chance to strike and sabotage your business operations. With an Accenture report saying that 68 percent of business leaders feel their cybersecurity…
