SOC Service as a managed security service.

WHAT IS A SOC? A Security Operation Centre (SOC) is a joint function within an organization that uses people, procedures, and technology to continually monitor and enhance an organization’s security posture while preventing, detecting, analyzing, and responding to cybersecurity incidents. A security operations center (SOC) or cybersecurity operations center (CSOC) is equipped with various security…

Does my small business need IT support?

Tech support is frequently overlooked by small business owners, even though it can make or destroy a company’s survival. Unfortunately, it’s the worst time to realize you needed a preventative strategy in place when a significant disaster strikes, such as a company-wide server collapse, emails going offline, or a significant data breach. Unfortunately, this is…

WHY IS THE HELPDESK SO IMPORTANT?

WHY IS THE HELPDESK SO IMPORTANT? A help desk is a multi-faceted resource dedicated to reducing downtime in IT services and functions while maximizing their availability. It focuses on end-user functionality and is hence in charge of quickly resolving end-user immediate demands, incidents, and technical concerns. Any essential help desk services should include technical support…