Security is paramount, no matter the field. For managed service providers (MSPs) and managed security service providers (MSSPs), the security of the IT network of your clients takes precedence over everything else. It requires the same treatment that a bodyguard provides – complete protection. To be sure that there are no vulnerabilities, you need people…
You are going about your day in the office as usual. No hiccups. Suddenly, your client’s network crashes! Your IT guy is on leave! What would you do now? You just have to do one thing – avoid such a situation altogether. How to do that? The obvious but most important question. You can save…
A white label platform provided by a company can be sold or marketed under another company’s brand name. This platform offers tools that are super helpful to small IT businesses by helping them manage a part of their business by outsourcing the workload to another company. Using a white label platform for your business allows…
In today’s world, where everything is becoming online or is shifting to online, one needs to be very aware of everything. With the benefits, people ignore the shortcomings of this online trend. With everything published online, the risk of threats affecting the data and network is HUGE. These threats can range from phishing attacks, malware,…
Managed IT service is a service for small businesses that outsource IT’s management and other related needs. They provide the solution to all of the company’s IT problems and protect the networks. Every business is different from one another, and depending on that, the particular managed IT service can be fruitful or not. Therefore, before appointing any managed…
Features of white label helpdesk support. A white label help desk is IT support in which events and user requests are handled under the customer’s brand. White label help desk services are distinguished by swift integration into your operations and a thorough grasp of trusted apps and IT components to keep users happy and improve…
Companies are merging multiple communications devices while shrinking their computer departments as technology becomes more advanced-, yet more compact. The days of having enormous computer rooms and in-house IT staffs are long gone. The majority of today’s communication is done on mobile devices, and data is stored on cloud servers. As a result, outsourced IT…
WHAT IS A SOC? A Security Operation Centre (SOC) is a joint function within an organization that uses people, procedures, and technology to continually monitor and enhance an organization’s security posture while preventing, detecting, analyzing, and responding to cybersecurity incidents. A security operations center (SOC) or cybersecurity operations center (CSOC) is equipped with various security…
Tech support is frequently overlooked by small business owners, even though it can make or destroy a company’s survival. Unfortunately, it’s the worst time to realize you needed a preventative strategy in place when a significant disaster strikes, such as a company-wide server collapse, emails going offline, or a significant data breach. Unfortunately, this is…
WHY IS THE HELPDESK SO IMPORTANT? A help desk is a multi-faceted resource dedicated to reducing downtime in IT services and functions while maximizing their availability. It focuses on end-user functionality and is hence in charge of quickly resolving end-user immediate demands, incidents, and technical concerns. Any essential help desk services should include technical support…
