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Monthly Archives: July 2019

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  2. 2019
  3. July

White label help desk

Embrace, Don’t Ignore a Remote Help Desk Solution

Business TechnologyBy spocauthorJuly 30, 2019Leave a comment

Running a business is hard enough, so reducing any unnecessary burdens when you can will take an extreme load off of your plate. Business can be operating smoothly until one day you come into work and realize your network has been compromised or there’s been another major IT issue. Instead of waiting on that inevitable…

managed service provider

Protecting with Authentication Should be Simple for Everyone Involved

Business OpsBy spocauthorJuly 25, 2019Leave a comment

Many companies require their employees and customers to use multi-factor authentication before logging into their website or portal. The reason is it’s much harder for a cyber criminal to break into a system or network with the extra layer of security. While most IT security services highly recommend using multi-factor authentication practices, they also understand…

proactive it management strategy

Avoid Cyber Risks with Security Awareness Training

IT SecurityBy spocauthorJuly 23, 2019Leave a comment

It’s common for business owners to understand the risks associated with cybersecurity, but not necessarily know what to do about it. The days of installing antivirus software and feeling secure are long gone. Nowadays a more proactive IT management strategy is required to protect your systems and networks as much as possible. This involves providing…

it consulting service

How to Improve Your MSP Service Level Agreements

Business OpsBy spocauthorJuly 18, 2019Leave a comment

A Service Level Agreement (SLA) is important for both a managed service provider and the client. When an SLA is in place, the client knows exactly what to expect to receive when it comes to the services provided and overall expectations. A well-defined SLA also helps keep the managed security service provider on track and…

24/7 computer support

Does Your SMB Have a Cybersecurity Checklist?

IT SecurityBy spocauthorJuly 16, 2019Leave a comment

As technology continues to advance at a rapid pace, companies are having a hard time keeping up with their digital security. Sometimes IT support for small and midsize business owners is an afterthought, since they simply don’t know where to begin. Having a proactive IT management strategy means knowing what risks are found within your…

Remote monitoring and management

Does Your Company Have the Right Remote Monitoring and Management Platform?

Business Ops, Business TechnologyBy spocauthorJuly 11, 2019Leave a comment

Whether you currently have a remote monitoring and management service or not, it’s valuable to make an internal checklist to determine exactly what your business needs. The main idea of a managed service provider is to streamline IT security services and processes to make them more efficient so your team can be more productive. If…

Remote monitoring and management

What is Remote Monitoring and Management?

Business Ops, Business TechnologyBy spocauthorJuly 9, 2019Leave a comment

Business owners should always be looking for ways to improve the efficiency and productivity of their business operations. One of the best ways to do this is by ensuring your IT security services are being handled appropriately without having in-house staff constantly monitoring systems and networks. Many companies work with a managed security service provider…

Remote monitoring and management

The Peace of Mind That Comes From a Remote Monitoring and Management

Business Ops, Business TechnologyBy spocauthorJuly 4, 2019Leave a comment

Small and midsize businesses have enough to worry about on a daily basis. Adding security concerns can seem like a burden that often gets pushed to the side, which can lead to major IT disasters. Having the proper IT security services in place can bring a newfound sense of peace of mind. Sometimes this means…

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