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Real Estate Developer
Single Point of Contact provides us with FT staff onsite to manage our level I help desk requirements. Their staff is professional and they pay great attention to detail. We have been a client since 2008 and we continue to renew our agreement because we have never been dissatisfied. Single Point of Contact is one of our most valued partners.
I cannot say enough positive comments about the team at Single Point of Contact. I am small MSP in Florida with limited resources. Their White Label Services has allowed me to deliver NOC and SOC services when it was impossible for my firm due to costs and the tools required. They have gone above and beyond the call of duty. What impressed me the most was the team they build overseas with less than a month. A media conglomerate required a project to be completed within a week and Single Point of Contact project management team made it happen.
Single Point of Contact and our firm partnered back in 2003 and we continue to have them provide their MSP services. They do an outstanding job and have exceeded our expectations. We were recently hacked, but Single Point of Contact came to the rescue and reimaged our servers within hours. We plan to implement their SOC services as they suggested in 2019.
Single Point of Contact replaced our former MSP and we are so happy we made the change. We had many challenges with our last MSP that we considered hiring a full-time employee. We are so happy we chose the team at Single Point of Contact for several reasons. Our costs did not increase by much, the experienced help desk team resolves problems quickly and their SOC team has caught several threats since we implemented their EDR and SIEM solution. Thank you Single Point of Contact.