Single Point of Contact VoIP Services

Single Point of Contact can help you evaluate, select, design, install, configure, and manage a VoIP communications solution that is optimized, scalable, secure and manageable. We’ll help you get the most out of your VoIP solution in a cost effective manner.

Do You Have These Challenges?

Our Solution

Single Point of Contact helps customers choose and deploy the right VoIP communications technology to meet their business objectives and get the most value out of their converged IP communications solution.  Our solutions include:

• Readiness Assessment
• Strategy Development
• Design and Deployment Planning
• Deployment
• Managed VoIP Service
• Asterisk

Why Choose Single Point of Contact?

Competitive Advantage
Our VoIP services allow you a distinct edge over your competition by freeing up your time to focus on your business and core competencies.

Cost
VoIP can reduce communication and infrastructure costs by routing phone calls over existing data networks and avoiding duplicate network systems. We deliver cost effective solutions.

Service
Reliability and responsive service are what we have built our reputation on. We will be there when you need us.

Skills
You’ll have timely access to VoIP specialist skills and knowledge.

Vendor Neutral Decisions
We do not sell equipment or provider services.

Solution Details

Readiness Assessment

Our consultants can deploy software devices on your network that send that send and receive Real-Time Protocol (RTP) packets in a manner indistinguishable from real telephones, voicemail servers, IP IVRs, and VoIP gateways.  As a result, you will see what parts of your network need Quality of Service (QOS) enhancements and/or increased capacity.

Strategy Development

Single Point of Contact will work with you to identify the components of your current communications infrastructure and document anticipated future communication needs. We will then educate you on the capabilities of a VoIP communications solution and work with you to develop a comprehensive VoIP communication solution strategy.

Design and Deployment Planning

Our experienced and certified consultants specialize in designing and planning the deployment of VoIP communication solutions based on Cisco technology.

Our Cisco expertise includes:

Deployment

Single Point of Contacts deployment service can help you configure and deploy your VoIP communications solution for optimal performance. We will work with you to develop a deployment project plan and can provide services to install, configure, and test your solution. Our consultants are highly experienced at integrating VoIP communication solutions into networks.

Managed VoIP Service

Once you have deployed your VoIP communications solution, Single Point of Contact can help you maintain the availability, performance, and security of your solution. We can provide you with access to a team of highly trained consultants that can perform day-to-day system administration activities, resolve complex issues, and assist with problem resolution. We support the following VoIP systems and phone hardware:

Asterisk

Asterisk is a software implementation of a telephone private branch exchange (PBX). It allows attached telephones to make calls to one another, and to connect to other telephone services including the public switched telephone network (PSTN) and Voice over Internet Protocol (VoIP) services.

Single Point of Contact offers various services for Asterisk such as development, installation, configuration, dial plan programming, IVR design, and AGI scripting.

Find Out More
For more information, contact us.