Single Point of Contact Server Support –
Windows, Linux, Unix and Solaris
Single Point of Contact realizes you need your servers to be running 100% of the time with the most current software. We can support your servers 24 x 7, 365 days a year. Let us worry about your technology while you focus on your business.
Do You Have These Challenges?
- Difficulty managing new technology adoptions, such as blades and virtual servers
- Unreliable quality of service
- Your IT staff spending more time on server management than on new IT projects
- Escalating security risks
- Consolidating sites and resources
- Difficulty responding to business requirements
- Increasing cost and effort to sustain system administration
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Our Solution
Your server is the heart of your network. Keeping it running is critical to ensuring the security and daily operation of your business. Unexpected outages, unplanned maintenance, lost productivity, and escalating equipment costs can cause frustration and give your competitors a leg-up. With Single Point of Contact, you transfer the risk and demands on to us. We have a predictable and cost-effective approach to your company’s complex infrastructure requirements, including:
Why Choose Single Point of Contact?
24 x 7 x 365 Support
Many companies claim to offer continuous support. But read their fine print, and you will often find this is not the case. We guarantee our technicians are available 24 x 7, 365 days a year.
24 x 7 x 365 Monitoring
When a server crashes, it is critical that it is rebooted immediately, day or night, weekday or weekend, or even on holidays. We monitor all servers 24x7x365 and if your server is down, we guarantee a reboot is issued within 15 minutes.
Trained & Experienced Technicians
Our technicians must have a minimum of [10] year’s verifiable hands-on experience in their area of expertise before working for our company. Many of our technicians hold a Microsoft Certified Systems Engineer (MCSE) certification. We focus on providing quality work from qualified technicians.
Lower Total Cost of Ownership (TCO)
We can ensure lower Total Cost of Ownership (TCO) because our specialized staff ultimately saves you time and money.
Price
Our Server support is tailored to your budget and service level requirements so you get maximum flexibility of service at a price you can afford.
Solution Details
Managed Service Plans
We offer three levels of Managed Service Plans that improve the effectiveness and efficiency of your operations. These plans allow us to support you based on your budget and service level requirements so you get maximum flexibility of service at a price you can afford. Read more about our Managed Service Plans [here].
Windows Servers
We are one of Microsoft's most experienced Certified Partners in both the San Francisco Bay Area and California’s Central Valley. We are experts in all areas and versions of Microsoft Windows as well as Microsoft .NET and BackOffice technology. Here are a few of the services we offer:
- Anti-Virus Management
- Backup Management
- DHCP Management
- DNS Management
- Drive Space Monitoring
- Event Log Monitoring
- File Sharing Permission Administration
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- Hardware and Software Installation
- Log File Maintenance
- Planning and System Design
- Security Administration
- Server Configuration
- Server Deployment
- Server Security Audit and Hardening
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- Service Pack Installation
- Service Monitoring
- Patch Management
- Performance Tuning
- Upgrades
- User Account Administration
- WINS Management
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Linux, Solaris, and UNIX Servers
In today’s environment, IT is often required to support to interface of multiple operating systems. This is why Single Point of Contact offers Linux consulting experts to assist businesses and developers with managing and supporting Linux networks that coexist with Microsoft environments.
We connect your organization with Linux support professionals, authorized Microsoft consultants, Cisco-certified CCIEs, and security specialists accredited by CISSP. Our broad array of expertise offers your company a convenient one-stop source to assist you in building and managing a secure and dependable cross-platform connectivity and communications system that blends Microsoft Windows with leading derivatives of Linux such as: RedHat Linux, SUSE Linux, Debian-GNU and Slackware.
Here are a few of the services we offer:
- Apache Support
- Backup Management
- CPAN (PERL) Support
- CRON Support
- DHCP Management
- DNS Management
- Log File Management
- NFS / NIS Support
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- Partition Management
- Performance Tuning
- Permissions Management
- RDIST Support
- Red Hat / Fedora / CentOS / Suse package management
- Samba Support
- SendMail Support
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- Shell Programming
- System Monitoring
- TAR Support
- TCP/IP Configuration and Management
- Tomcat Support
- WIKI Management
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Find Out More
For more information, contact us.
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