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Simplifying your IT services has never been so easy.

 
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outline A Single Point of Contact for Hosted Services outline
 

In addition to the traditional IT services we provide, Single Point of Contact has partnered with a number of Hosted Service Providers to broaden our services offering. This hosted approach enables customers to consolidate and outsource much of their IT needs for a predictable recurring fee. Choose from our wide array of hosted services including: security, monitoring, storage, email, voice, and more.

Simplifying your IT services has never been easier!

 
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  • Email
  • PBX
  • Backup
  • Collaboration
  • Co-location
  • CRM & Ticketing
  • Monitoring

Email Hosting Partners

Labor makes up approximately two-thirds of SMB messaging costs and those IT personnel dedicated to messaging infrastructure represent lost productivity in other IT areas. There are also upgrades to both hardware and software, training, and maintenance. In fact, the real costs of in-house messaging are significantly higher for small and medium sized businesses (SMBs) than for enterprises — and typically run significantly higher than an outsourced solution. With Single Point of Contact and our Email Hosting partners, you can reap significant cost and productivity benefits quickly and easily, so let's get started today.

 

MessageLabs

MessageLabs

MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. MessageLabs was the first company in the world to introduce anti-virus as a service rather than software, delivered within the fabric of the Internet, that was able to stop threats long before they reached their intended targets, could learn from the huge volumes of messages being processed, and was able to draw on far greater resources than would be possible within a single organization.

Testudo Data

Testudo Data

TestudoData offers email archiving, encryption and security services through partnerships with Google Email Security powered by Postini, Proofpoint Inc. and Zix Corporation. TestudoData helps customers form a protective shell around their networks by deploying applications that secure every piece of data or electronic correspondence produced on their networks each day.

Rackspace

Rackspace

Fanatical Support® has made Rackspace the world's leader in hosting. They deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. Rackspace offers a number ofhosting products, including Rackspace Managed Hosting, The Rackspace Cloud (formerly known as Mosso) and Rackspace Email & Apps (formerly Mailtrust).

USA.net

USA.net

For more than 11 years, USA.NET has helped companies large and small outsource their messaging — and improve their reliability, uptime, safety and security with premier high touch service, certified Exchange experts and the desire to help their clients meet their needs. USA.NET provides hosted Microsoft® Exchange services that are certified, audited and award winning as the most sophisticated messaging infrastructure in the industry.

PBX & Voice Partners

Most business today have taken advantage of VoiP technologies, but the high cost of setting up such a system prevents many small businesses from recieving the same benefits. Enter hosted PBX systems. With a hosted VoiP system you to pay-as-you-grow, which means you save money without sacrificing features. Don't miss out on the tremendous features, benefits and TCO advantages that VoiP allows to transform the way your company does business—call Single Point of Contact to find the right solution for your business today.

 

Speakeasy

SpeakEasy

As the champion for small businesses nationwide, Speakeasy is focused on simplifying business communications. They offer high-quality voice, data and IT solutions with the convenience of a single supplier, simple pricing, and a single bill. They ensure customers' success with a private nationwide network and extraordinary customer support.

Bandwidth.com

Bandwidth.com

Bandwidth.com is a complete nationwide communications provider. They offer business-class VoIP and Data services, including SIP Trunk connectivity, Dedicated Internet Access, MPLS and network monitoring, management, and security. Bandwidth.com was recently ranked #16 in Inc. Magazine's list of the fastest growing private companies in the US.

Digium Switchvox

Digium Switchvox

Digium®, Inc. is the original creator and primary developer of Asterisk, the industry's first and the world's leading open source telephony platform. Their flagship product, Switchvox, designed for small and medium businesses, is also available in a Hosted Edition that operates as a virtualized version of their customizable IP PBX appliance.

8x8, Inc.

Packet 8 (8x8, Inc.)

Since 1987, 8x8, Inc. has been working to advance voice and video IP communications, and today offers services that leverage existing high speed Internet connections to deliver advanced features and digital quality phone service at a fraction of the cost of legacy alternatives. The 8x8 Virtual Office solution, 8x8's flagship offering currently in use by over 15,000 companies, eliminates the need for costly, on-premise business phone systems by delivering all telephony services over managed or unmanaged Internet connections.

Online Backup & Data Storage Partners

Current statistics show that one in every ten hard drives fail each year. The cost of recovering a failed hard drive can exceed $7,500, and success is never guaranteed. That's why you need an effective backup. Single Point of Contact offers solutions for backing up all you data, from an entire network of thousands of gigabytes to a single computer. Our experts can help you set up the backup solution perfect for your needs, so call us or reguster with us today!

 

Symantec

Symantec

As the established market leader in data protection, Veritas NetBackup (now part of Symantec) provides unparalleled next-generation data protection by minimizing cost and complexity and ensuring greater business continuity with a solution that unifies desktop, remote office, and data center protection across the entire enterprise.

Barracuda

Barracuda

The Barracuda Backup Service is a complete and affordable data backup solution. The Barracuda Backup Server provides a full local data backup and is combined with a storage subscription to replicate data to two offsite locations. This approach provides the best of both worlds - onsite backups for fast restore times and secure, offsite storage for disaster recovery.

Mozy

Mozy

Mozy, the trusted leader in online backup, saves you time and money with simple, secure, and affordable backup solutions that allow you to focus on your business’ future. You can be up and running in no time, as Mozy gives you the flexibility to deploy and manage multi-user environments from the convenience of a single administrative console.

Backblaze

Backblaze

Backblaze is a simple online backup service that's powerful enough for businesses and simple enough for average users. For only $5 a month, Backblaze automatically uploads all your data and secures it with military-grade encryption, with an unlimited amount storage space. At any time you can access your files from the web or have them ship copies of it to you on DVD or USB drive.

Cabonite

Carbonite

Carbonite Inc. was the first online backup service in the industry to offer unlimited backup space to consumers and small businesses at a flat, low price. They revolutionized the online backup industry by simplifying the backup process and creating a service that simply works. Carbonite Online Backup was named 'Best Windows Backup Tool' by Lifehacker, 'Labs Winner' by PC Pro and 'Editor's Choice' by NextAdvisor

Iron Mountain Digital

Iron Mountain Digital

Iron Mountain Digital is the world's leading provider of Software- and Storage-as-a-Service solutions for backup and archiving. Iron Mountain’s Virtual File Store™ (VFS) is a first-of-its-kind, enterprise-class solution that allows you to do store ever-increasing amounts of data, easily and cost-effectively. For more than 55 years, Iron Mountain has been working with companies around the world to reduce the costs and risks associated with information protection and storage, and is the trusted partner of more than 120,000 companies across the globe.

File Sharing & Collaboration Partners

Business today is different. Partners work in remote locations, teammates telecommute, and frequent flyers rely on mobile phones. Shouldn’t the tools we use be different, too? That’s where Single Point of Contact and our File Sharing and Collaboration partners comes in.

 

Box.net

Box.net

Box.net was founded on a simple, powerful idea: it should be easy for people to access, work with, and share all their content, wherever they are. Founded in 2005, Box.net now serves more than 50,000 companies from small businesses to Fortune 1000 that look to Box to simplify online content management, accelerate team productivity and connect employees with a familiar interface that anyone can use.

Microsoft SharePoint

Microsoft SharePoint

Microsoft Office SharePoint is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information-sharing across boundaries for better business insight.

Drop.Io

Drop.Io

Drop.io is an easy to use, online collaboration and file sharing service that provides users with a simple, real time and private way to chat and share images, video, audio, documents and other digital content through unique, user-created and controlled sharing points called 'drops.' Drop.io is used by a wide range of users seeking a convenient and private method for sharing all types of digital content.

Co-Location Partners

Increasingly, organizations are recognizing the benefits of colocating their mission-critical equipment within a data centre. Colocation is becoming popular because of the time and cost savings a company can realize as result of using shared data centre infrastructure. With your IT and communications facilities in the safe, secure hands of Single Point of Contact's co-location partners, you can enjoy less network latency and the freedom to focus on your core business.

 

Hurricane Electric

Hurricane Electric

Hurricane Electric is a leading Internet Backbone and Colocation Provider specializing in Colocation, Dedicated Servers, Direct Internet Connections, and Web Hosting. Hurricane Electric operates its own global network, running multiple OC192s, OC48s, and Gigabit Ethernet.

Equinix

Equinix

In 1998, Equinix was founded on the idea that a business could help scale the Internet. This insight created an industry leader that could ensure the vitality of the Internet, protecting and connecting the modern world’s most valuable asset—its information. More than 90% of the world’s Internet routes run through Equinix' veins. Global enterprises, financial institutions, the largest networks, and the Internet’s foremost content companies trust Equinix with what matters to them most—their information assets.

XO Communications

XO Communications

XO Communications is one of the nation’s largest communications service providers focused exclusively on businesses, government, and carrier and wholesale service providers nationwide. XO® Business Services provides managed services and converged Internet Protocol (IP) network services that combine voice, Internet access, and private data networking for small and medium sized companies, enterprises, national and government accounts.

CRM & Ticketing Partners

Customer relationship management (CRM) is all about managing the relationships you have with your customers— including potential customers. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers. It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers. It’s very hard to run a successful business without a strong focus on CRM. After all, it’s all about the customer, and Single Point of Contact is here to help your business build and maintain that focus.

 

LongJump

Longjump

LongJump is one of the most powerful and robust Customer Relationship Management (CRM) solutions available. LongJump provides all of the sales management functions you’re accustomed to in enterprise-grade applications (integrated repositories for prospects, customer accounts, contracts, and opportunity information), plus a complete toolset for managing sales operations, driving more business, and connecting with your customers.

Salesforce.com

Salesforce.com

When it comes to award-winning interfaces, point-and-click customization, and seamless CRM integration, salesforce.com shines as #1 among Web CRM solutions. With Salesforce CRM software as a service and their Force.com cloud computing platform, you can mind your customers and your budget at the same time. Get up and running in 30 days with the world's most proven CRM solution.

Taskfire

Taskfire

Taskfire is a powerful, hosted service desk and ticket management system your staff can use to manage internal IT service issues. Taskfire gives your internal IT team a fully-integrated platform for accepting, triaging, assigning and resolving service issues, and gives your employees a simple, web-interface for submitting those issues and tracking their progress.

Monitoring Partners

Your network is critical to your business success. As companies come to rely on computers even more, it's essential that your network stay running smoothly, and even more important for internet businesses. When a server goes down, every hour it stays offline could be costing your company thousands of dollars in business. With Network Monitoring from Single Point of Contact, you can be assured that your systems are being watched for problems 24 hours a day, 7 days a week, and with a complete MSP service, technicians can be on hand within minutes.

 

N-Able

N-Able

N-able Technologies is the global leader in network and systems management solutions and services for managed service providers (MSPs) and IT professionals. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

Uptime

Uptime Software

Companies of all sizes rely on Uptime to deliver IT value effectively. By delivering innovative and award-winning solutions, and an exceptional client experience, Uptime helps IT professionals dramatically reduce downtime, maximize operational efficiency, and prove IT's value to its customers.

eG Innovations

eG Innovations

eG Innovations Inc is the leading provider of IT infrastructure performance monitoring and management solutions. eG Innovations offers a new generation of service monitoring solutions that makes IT infrastructure monitoring and management simple, yet effective. The eG solution suite is especially suited for mission-critical infrastructures, where proactive monitoring, rapid diagnosis, and instant recovery are critical.

Silverback

Dell Silverback

Dell Remote Monitoring (DRM, formerly SilverBack) is a software solution that enables managed services providers (MSPs) to deliver remote IT monitoring security and remediation. Delivered as a hosted service, DRM monitors virtually any device – including non-Dell devices – and many popular applications, tracks and trends on performance, alerts you to potential IT issues, and helps you resolve them through several remediation capabilities.

 

 
AT&TBackblazeBandwidth.comBarracudaBoxBrainstormCarboniteCBeyondCisco SystemsCogent CommunicationsComcastCovad CommunicationsDigium SwitchvoxDrop.IoEG InnovationsEMCEquinixHurricane ElectricIBMIron MountainKaspersky LabLongjumpMessageLabsMozyN-AblePacket 8RackspaceSalesforce.comMicrosoft SharePointDell SilverbackSpeakeasySymantecTaskfireTelePacificTestudo DataUptimeUSA.netVia.netXO Communications
 
 

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