Single Point of Contact Co-Location Services

Single Point of Contact collocation services are designed for companies that require on demand in-person assistance at the collocation facility.  We provide end-to-end support for all your co-located systems.

Do You Have These Challenges?

Our Solution

Single Point of Contact can provide timely world-class end-to-end support for your co-located applications and systems.   Our support services in the following areas:

• Server Support (Linux, UNIX and Windows)
• Application and Database Support
• Network Device Support (Routers, Firewalls, Load Balancers, Switches)
• Monitoring
• Backup Management
• Co-location Project Management

Why Choose Single Point of Contact?

Cost
Single Point of Contact will work with you to deliver a co-location solution based on your requirements and cost constraints. Our broad experience with co-locations saves you time and money.

Risk Reduction
With years of experience across a broad range of technology projects, we know what the most common risks to technology projects are and ensure proper project risk identification, assessment and mitigation.

One Stop, Full Service Support
We offer world-class technical support across the entire spectrum of information technology devices and systems. Our consultants hold current certifications for their domain of expertise.

Solution Details

Server Support (Linux, UNIX and Windows)

Single Point of Contact realizes you need your servers to be running 100% of the time with the most current software. We can support your co-located servers 24 x 7, 365 days a year. Let us worry about your technology while you focus on your business.

• Equipment reboots
• Hardware replacements
• Hardware upgrades
• Operating system security updates, patches and enhancements
• Routine file system maintenance
• Routine database maintenance
• Software installation, configuration, updates and patches

Application and Database Support

Single Point of Contact can provide installation, configuration, maintenance and management services for your co-located business applications. We specialize in business applications based on the following platforms:

• DB2
• Informix
• MySQL
• Oracle
• Postgresql
• SQL
• Sybase

Network Device Support (Routers, Firewalls, Load Balancers, Switches)

With our world-class networking services including consulting and design, implementation, project management, staging/configuration, and installation, we are able to provide internetworking support for the following manufacturers:

• Cisco
• Foundry
• F5
• Juniper
• NetScreen
• Nortel
• Brocade
• Force10
• Extreme
• Redback

Monitoring

Single Point of Contact solves your co-location IT support challenges with 24x7x365 remote monitoring, management, and problem resolution. We can do this for all of your co-located equipment including servers, firewalls, routers and switches. Monitoring tools that we use include:

• N-central
• Uptime
• MOM
• Nagios
• ManageEngine
• HP Openview
• Tivoli

Backup Management

Single Point of Contact can install, configure and maintain backups of your co-located systems. Backup tools we use include:

• Amanda
• BackupExec
• Arcserve
• Legato Networker
• NetBackup
• NetVault
• MDPM

We also offer offsite backup services using:

• MaxSP
• Miralink

Co-location Project Management

Single Point of Contact provides end-to-end project management services to help you you’re your migration of systems to a co-location facility. Areas we can assist in include:

• Strategy development for co-location
• Co-location evaluation and selection
• Systems migration plan development
• Rack space design
• Systems migration management

Find Out More
For more information, contact us.